Returns & Exchanges
At Urapra, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on unused and unopened products.
Initiate Your Request
Log into your Urapra account or visit our returns portal to submit a request with your order number and the reason for the return.
Package Your Items
Carefully pack the products in their original packaging to ensure they are protected during transit and include your packing slip.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing